Privacy Policy

1. Data protection at a glance

General information

The following text provides an overview of what happens to your personal information when you visit this Requestor website and when you use the Requestor application. Personal information is any data with which you can be personally identified.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find his contact details in the section "Information about the responsible party" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter during the buying process.

Other data is collected automatically or with your consent when you visit our website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyze your user behavior. All data used to analyze user behavior is anonymized and does not contain any personal information.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal information. You have also a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal information under certain circumstances. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

For this and for further questions on the subject of data protection, you can contact us at any time.

2. Hosting

Cloudflare

We host our website via Cloudflare Pages: https://pages.cloudflare.com/

We process data via Cloudflare Workers: https://workers.cloudflare.com/

We store data on Cloudflare D1: https://developers.cloudflare.com/d1/

Cloudflare's privacy policy also applies to our website. You can view Cloudflare's privacy policy here: https://www.cloudflare.com/privacypolicy/

Order processing

We have concluded a contract on order processing (AVV) with Cloudflare concluded. This is a contract prescribed by the data protection law which guarantees that the personal information of our visitors are only processed only according to our instructions and in compliance with the and in compliance with the DSGVO.

3. Website and API Protection; Content delivery network

Cloudflare

We use Cloudflare to protect our website against various threats. On such example is protection against DDoS attacks: https://www.cloudflare.com/ddos/

We also use Cloudflare as a Content delivery network: https://www.cloudflare.com/cdn/

Cloudflare's privacy policy also applies to our website. You can view Cloudflare's privacy policy here: https://www.cloudflare.com/privacypolicy/

Order processing

We have concluded a contract on order processing (AVV) with Cloudflare. This is a contract prescribed by the data protection law which guarantees that the personal information of our visitors are only processed only according to our instructions and in compliance with the and in compliance with the DSGVO.

4. Payment service provider

Paddle.com

We use https://www.paddle.com/ as our payment service provider. Paddle needs a number of partially personal information to complete the Payment process.

Paddle's privacy policy also applies to our website. You can view Paddle's privacy policy here: https://www.paddle.com/legal/privacy

5. Communication

Fastmail

For manual email communication, we use Fastmail. If you send us an email to sam [at] requestor [dot] app, your email will be stored on the servers of Fastmail. You can read the privacy policy of Fastmail here: https://www.fastmail.com/about/privacy/

Brevo

We use Brevo to send automated emails. To enable this your email address is communicated to Brevo. The privacy policy of Brevo can be viewed here: https://www.brevo.com/legal/privacypolicy/

Order processing

We have concluded a contract on order processing (AVV) with Brevo concluded. This is a contract prescribed by the data protection law which guarantees that the personal information of our visitors are only processed only according to our instructions and in compliance with the and in compliance with the DSGVO.

Paddle.com

Paddle will communicate with you via email as well. Primarily, Paddle will send you emails regarding the Payment process.

Paddle's privacy policy also applies to our website. You can view Paddle's privacy policy here: https://www.paddle.com/legal/privacy

6. Analytics

Cloudflare Analytics

We use Cloudflare Analytics https://www.cloudflare.com/web-analytics/ to track how our website is used. We want to answer questions such as: - How many visits do we get per day? How many of these visits are unique? - From which countries do we receive these visits? - From which websites do our visitors come from?

We do not use Cloudflare Analytics to collect any user identifiable information.

Cloudflare's privacy policy also applies to our website. You can view Cloudflare's privacy policy here: https://www.cloudflare.com/privacypolicy/

Order processing

7. General notes and mandatory information

Data Protection

The operators of this website take the protection of your personal information very seriously. We treat your personal information as confidential and in accordance with the the legal data protection regulations as well as this data protection declaration.

When you use this website, various personal information is collected. collected. Personal information is data with which you can be personally identified. This privacy policy explains, which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. during communication by email) may have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible office

The responsible party for data processing on this website is:

Samuel Schneider UG (haftungsbeschränkt)
Schwabstr. 96
70193 Stuttgart

Email: sam [at] requestor [dot] app

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal information (e.g. names, email addresses, etc.).

Storage period

Unless a more specific storage period is specified in this privacy policy your personal information will remain with us until the purpose for which it was collected for the data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to the processing of your data, your data will be deleted, unless we have other legally permissible reasons for for storing your personal information (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons have ceased to exist.

General information on the legal basis for data processing on this Website

If you have consented to data processing, we process your personal information on the basis of Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, if special categories of data according to Art. 9 para. 1 DSGVO are processed. In the event of explicit consent to the transfer of personal information to third countries, the data processing is also based on data processing is also based on Art. 49 (1) lit. a DSGVO. If you consent to the storage of cookies or to the access of information into your terminal device (e.g. via device fingerprinting), the data processing will also be carried out on the basis of § 25 para. 1 TTDSG. The consent can be revoked at any time. If your data is required for fulfillment of the contract or for the implementation of pre-contractual necessary, we process your data on the basis of Art. 6 para. 1 lit. b DSGVO. Furthermore, we process your data insofar as this is required for the fulfillment of a legal obligation are required on the basis of Art. 6 Para. 1 lit. c DSGVO. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f DSGVO. About the relevant legal bases in each individual case is informed in the following paragraphs of this privacy policy.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation data processing remains unaffected by the revocation.

Right of objection against data collection in special cases and against Direct advertising (Art. 21 DSGVO)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL INFORMATION; THIS ALSO APPLIES TO THE DATA FOR REASONS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED ON CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL INFORMATION UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR FOR THE PROCESSING WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR OR THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).

IF YOUR PERSONAL INFORMATION IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL INFORMATION AT ANY TIME. THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL INFORMATION WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT (OBJECTION PURSUANT TO ART. 21 PARA. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, the data subjects shall have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to transfer data that we process automatically on the basis of your consent or in the contract, to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible this will only be done insofar as it is technically feasible.

Information, deletion and correction

Within the scope of the applicable legal provisions, you have the right at any time to to free information about your stored personal information, its origin and recipient and the purpose of the data processing and if necessary, a right to correction or deletion of this data. For this as well as for other questions on the subject of personal information, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal information. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

- If you dispute the correctness of your personal information stored by us we usually need time to verify this. Until we have verified this you have the right to demand the restriction of the processing of your personal information.

- If the processing of your personal information happens/happened unlawfully you may request the restriction of the processing of your personal information processing instead of erasure.

- If we no longer need your personal information, but you wish to use it to exercise, defense or assertion of legal claims, you have the right to demand the restriction of the processing of your personal information instead of deletion.

- If you have lodged an objection pursuant to Art. 21 (1) DSGVO, then a balancing between your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal information. If you have restricted the processing of your personal information, this data - apart from its storage - may only be used with your consent or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person, or for reasons of important public interest of the of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, an SSL or TLS encryption. You can recognize an encrypted connection is indicated by the fact that the address line of the browser browser changes from "http://" to "https://" and by the lock symbol in your browser line. in your browser bar.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be transmitted to us cannot be read by third parties.

8. Data collection on this website

Our internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) stored on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the Third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. registration). Other cookies are used to analyze user behavior.

Cookies that are required to carry out the electronic communication process, for the provision of certain functions requested by you (e.g. for registration) or to optimize the website (e.g. cookies for measuring the Web audience) are necessary (necessary cookies), and are stored on the basis of Art. 6 para. 1 lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent is given for the storage of cookies and comparable technologies, then processing is carried out exclusively on the basis of this consent. (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG); the consent is revocable at any time.

You can set your browser in such a way that you are informed about the setting of cookies and only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, as well as to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be limited if cookies are deactivated.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this in the context of this data protection declaration and, if necessary, request your consent.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are, among others:

- browser type and browser version
- Operating system used
- referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address

This data will not be combined with data from others sources.

The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technical error-free presentation and optimization of his website - for this purpose the server the server log files are collected.

Request by Email

If you contact us via email, your inquiry including all resulting personal information (name, request) is saved and processed by us for the purpose of processing your request. This We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b DSGVO, insofar as your request is related to the performance of a contract or is is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO) if this has been requested. The consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete the data, revoke your consent to store the data or the or until the purpose for storing the data no longer applies (e.g. after the completed processing of your request). Mandatory legal statutory provisions - in particular statutory retention periods - remain unaffected.